Privacy Policy and Cookie Policy

Privacy Policy

Last Updated: 09.11.2023

At the St. David’s Hotels, we are committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.

Information We Collect:

• Personal Information: We may collect personal information such as your name, contact information, payment details, and any other information necessary for your reservation.
• Guest Preferences: To enhance your experience, we may collect information about your preferences and special requests.
• Usage Data: We may gather information on how you interact with our website, services, and communications to improve our offerings.

How We Use Your Information:

• Reservation Processing: We use your personal information to process and manage your reservations.
• Communication: We may use your contact information to communicate with you about your reservation, special offers, and relevant promotions.
• Improving Services: Your feedback and preferences help us enhance and personalise our services.

Who Do We Share Your Information With?

We may share your information with third-party service providers engaged by the St. David’s Hotels to assist in service provision, business operation, and system maintenance. We ensure contractual agreements with these providers for data security and non-use for direct marketing.

If services are requested at our hotels, certain personal details may be shared with relevant third parties to fulfil the request.

Information may also be released to third parties in compliance with legal obligations or for preventing fraud or other criminal activities.

Data Security:

We take appropriate measures to safeguard your personal information against unauthorised access, disclosure, alteration, and destruction.

Disclosure to Third Parties:

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice.

Your Rights:

You have the right to review, update, or delete your personal information. If you wish to do so, please contact us at info@stdavidshotels.com.

Policy Changes:

We may update our Privacy Policy from time to time. Any changes will be posted on this page.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at info@stdavidshotels.com.

Cookie Policy

Last Updated: 09.11.2023

This Cookie Policy explains how the St. David’s Hotels ("we," "us," or "our") uses cookies and similar technologies on our website. By using our website, you agree to the use of cookies as outlined in this policy.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate the site and use its features.
• Analytical/Performance Cookies: These cookies allow us to recognise and count the number of visitors and see how visitors move around our website. This information helps us improve the performance and functionality of our site.
• Functionality Cookies: These cookies recognise you when you return to our website. They enable us to personalise content for you, greet you by name, and remember your preferences.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and advertising more relevant to your interests.

Third-Party Cookies:

Third-party service providers may also use cookies on our website, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We recommend checking the privacy policies of these third parties for information on how they use, share, or make available your personal information.

How to Manage Cookies:

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Duration of Cookies:

Except for strictly necessary cookies, all cookies on our website will expire after two years.

Updates to this Cookie Policy:

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

Contact Information:

If you have any questions about our Cookie Policy, please contact us at info@stdavidshotels.com

By using our website, you consent to the use of cookies as described in this policy.